This policy explains how Focused Performance Ltd ("we", "us", "our") collects and uses personal information when you visit this website or get in touch. We are the data controller for the information described here.
Who we are & how to contact us
Focused Performance Ltd is a fractional finance practice based in Oxfordshire, United Kingdom. It is a company registered in England & Wales (company number 15473087). We are registered with the UK Information Commissioner's Office (ICO) under registration number ZB771962. For any privacy question, or to exercise your rights below, contact us at info@wearefocusedperformance.com.
What information we collect
We keep data collection to a minimum. We may hold:
- Information you give us directly — your name, email address, phone number and the content of any message when you email us or book a call.
- Booking information — when you book a call, the appointment is handled through Microsoft Bookings, which collects the details you enter to arrange the meeting.
- Basic technical data — like most websites, our host records standard server information such as IP address and browser type for security and reliability. We do not use analytics or advertising trackers.
How we use it, and our lawful basis
We use your information to respond to enquiries, arrange and hold meetings, and provide our services. Under UK GDPR our lawful bases are typically legitimate interests (responding to you and running our practice), performance of a contract (where we are engaged to provide services), and consent (where you have given it, which you can withdraw at any time).
Cookies
This site uses only what is necessary to function and to load fonts and images. It does not set advertising or analytics cookies, and nothing on it tracks your activity across other websites. Some resources (web fonts and images) are loaded from third-party services, which necessarily receive your IP address in order to deliver those files. If we introduce analytics in future, we will update this policy and ask for your consent first.
Third parties we rely on
We use a small number of trusted providers to run the site and our practice, including:
- Website hosting — our site is hosted by our website provider, which processes basic technical data to serve the pages.
- Microsoft — email and the "Book a call" scheduling run on Microsoft 365 / Microsoft Bookings.
- Font and image delivery — some fonts and images are served from third-party content networks.
These providers act as our processors or as independent controllers under their own privacy terms.
International transfers
Some of the providers we rely on — including Microsoft (email and Microsoft Bookings), our website host, and the services that deliver fonts and images — may process data on servers outside the United Kingdom. Where personal data is transferred abroad, it is protected by appropriate safeguards recognised under UK data protection law, such as UK adequacy regulations or the International Data Transfer Agreement (and the UK Addendum to the EU Standard Contractual Clauses). We rely on these providers' own transfer mechanisms to keep your data protected to UK standards wherever it is processed.
How long we keep it
We keep personal information only as long as we need it for the purpose it was collected, or as long as required to meet legal and accounting obligations, after which it is securely deleted.
Your rights
Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to its use, and to data portability. To exercise any of these, email us at info@wearefocusedperformance.com. You also have the right to complain to the UK regulator, the Information Commissioner's Office (ICO), at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a revised "last updated" date.